Legal

Terms of Service

Last updated: June 1, 2026

1. Agreement

By using CloudMonkey services you agree to these Terms. CloudMonkey provides managed cloud, hosting, AI, telecoms, MSP, ecommerce, and business IT services.

2. Accounts

You are responsible for keeping your account credentials secure and for activity that occurs under your account.

3. Acceptable Use

You must comply with the CloudMonkey Acceptable Use Policy at all times.

4. Service Levels

Service availability targets and remedies are defined per product in the relevant order form or product page.

5. Billing

Subscriptions renew automatically unless cancelled. Usage-based charges are billed monthly in arrears.

6. Data & Privacy

We process your data in accordance with the Privacy Policy and applicable data protection law.

7. Termination

Either party may terminate for material breach with reasonable notice. On termination, you may export your data for 30 days.

8. Liability

To the maximum extent permitted by law, CloudMonkey's liability is limited to amounts paid in the preceding 12 months.

9. Changes

We may update these Terms with notice. Continued use after changes take effect constitutes acceptance.

10. Contact

Questions? Reach legal@cloudmonkey.io.